General Terms and Customer Information

I. General Terms and Conditions

§ 1 Basic provisions

(1) The following terms and conditions apply to contracts that you conclude with us as the provider (SAINT) via the website supsaint.com. Unless otherwise agreed, any conditions you may use are expressly rejected.

(2) Consumers within the meaning of the following regulations are any natural person who enters into a legal transaction for purposes that can predominantly neither be attributed to their commercial nor their self-employed professional activity. Entrepreneurs are any natural or legal person or a legal partnership with legal capacity who, when concluding a legal transaction, acts in the exercise of their independent professional or commercial activity.

§ 2 Conclusion of the contract

(1) The subject of the contract is the sale of goods.

(2) By placing the respective product on our website, we submit a binding offer to conclude a contract via the online shopping cart system under the conditions specified in the item description.

(3) The contract is concluded via the online shopping cart system as follows:
The goods intended for purchase are stored in the "shopping cart". You can access the "shopping cart" via the corresponding button in the navigation bar and make changes there at any time.
After calling up the "Checkout" page and entering the personal data as well as the payment and shipping conditions, the order data will be displayed to you as an order overview.

If you use an instant payment system (e.g. PayPal / PayPal Express, Amazon Payments, Sofortüberweisung), you will either be redirected to the order overview page in our online shop or to the website of the provider of the instant payment system.
If you are redirected to the respective instant payment system, please make the appropriate selection or enter your data there. Finally, the order data will be displayed to you on the website of the provider of the instant payment system or after you have been redirected back to our online shop.

Before submitting the order, you have the option to check the information in the order overview again, to change it (also using the "back" function of the internet browser), or to cancel the order. By clicking the corresponding button ("place binding order" or similar designation), you declare your legally binding acceptance of the offer, which results in the conclusion of the contract.

(4) The processing of the order and the transmission of all information required in connection with the conclusion of the contract is carried out by e-mail, partly automated. You must therefore ensure that the e-mail address you have provided to us is correct, that the receipt of e-mails is technically ensured, and in particular that it is not prevented by SPAM filters.

§ 3 Right of retention, retention of title

(1) You can only exercise a right of retention if it concerns claims from the same contractual relationship.

(2) The goods remain our property until the purchase price has been paid in full.

§ 4 Warranty

(1) The statutory warranty rights apply.

(2) As a consumer, you are requested to check the goods immediately upon delivery for completeness, obvious defects, and transport damage and to inform us and the freight forwarder of any complaints as soon as possible. If you fail to do so, this will have no effect on your statutory warranty claims.

(3) If a characteristic of the goods deviates from the objective requirements, the deviation is only deemed agreed if you were informed of it by us before submitting the contractual declaration and the deviation was expressly and separately agreed between the contracting parties.

§ 5 Choice of law

(1) British law applies. This choice of law only applies to consumers to the extent that it does not deprive them of the protection granted by mandatory provisions of the law of the state of their habitual residence (favorable principle).

(2) The provisions of the UN Sales Convention are explicitly excluded.

II. Customer Information

Dispute resolution:
The European Commission provides a platform for online dispute resolution (ODR platform), which can be accessed at https://ec.europa.eu/odr.

Information on the conclusion of the contract
The technical steps for the conclusion of the contract, the conclusion of the contract itself, and the correction options are made in accordance with the provisions "Conclusion of the contract" of our General Terms and Conditions (Part I).

Contract language, contract text storage
2.1. The contract language is English.

2.2. We do not store the full text of the contract. Before submitting the order via the online shopping cart system, you can print out the contract data using the print function of your browser or save it electronically. After we receive the order, the order data, legally required information for distance selling contracts, and the General Terms and Conditions will be sent to you again by email.

Essential characteristics of the goods or services
The essential characteristics of the goods and/or services can be found in the respective offer.

Prices and payment methods
5.1. The prices stated in the respective offers and the shipping costs represent total prices. They include all price components, including all applicable taxes.

5.2. There are no shipping costs.

5.3. Any costs incurred for money transfer (transfer or exchange rate fees of credit institutions) are to be borne by you in cases where the delivery is made to an EU member state but the payment was made outside the European Union.

5.4. The payment methods available to you are shown under a correspondingly designated button on our website or in the respective offer.

5.5. Unless otherwise stated for the respective payment methods, the payment claims from the concluded contract are due for payment immediately.

Delivery conditions
6.1. The delivery conditions, delivery date, and any existing delivery restrictions can be found under a correspondingly designated button on our website or in the respective offer.

6.2. If you are a consumer, it is legally stipulated that the risk of accidental loss and accidental deterioration of the sold item during shipment only passes to you upon delivery of the goods, regardless of whether the shipment is insured or uninsured. This does not apply if you have independently commissioned a transport company not named by the entrepreneur or any other person designated to carry out the shipment.